General Manager- Premium Golf and Fitness

Hitchin, Hertfordshire

Circa £50,000 basic, £20,000 bonus, 10% matched pension, car allowance, healthcare.

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We are looking for a General Manager to take forward a fabulous Premium Golf and Fitness private members club near Hitchin in north Hertfordshire. With imminent plans to move forward with a significant capital investment project, it will be without doubt the most aspiring membership club in the area.

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Key Responsibilities:

• Lead, develop and inspire your leadership team and front-line staff to deliver an amazing customer experience and give the members a sense of belonging.

• Support your management team to develop their golf, fitness, food and beverage and event offering to ensure the right products are delivered at the right time to maximise participation, aid retention and improve the bottom line.

• Work closely with the Membership department to develop their sales strategy to drive new member sales and event bookings.

• Full financial accountability; profit and loss, income, expenditure, debtors; helping set the budgets and business plan.

• Ensure the property and grounds are well maintained, clean and safe at all times.

• Support the development of the site with CAPX projects.

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Person Specification:

• Well groomed, high personable and professional with outstanding communication skills

• Hands-on and strategic approach to leadership with an ownership mentality and entrepreneurial flair.

• At least 3 years General Manager, Centre Manager, Health Club Manager or Golf Club Management experience within a quality multimillion pound Golf/health club.

• Experienced in cultivating a culture of service excellence and drive for results with your teams.

• Experience and track record in growing club membership eg Golf, fitness, tennis.

• An advocate of living an active healthy lifestyle.

• Live within easy reach of Hitchin, Hertfordshire for the daily commute.

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For more information, please click apply and we will be in contact if you have the right level of experience.

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