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Health & Fitness, Spa & Leisure & Hospitality. 

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Partnered with industry leaders for over two decades

  • David Lloyd Leisure Exclusive recruitment partner since 2006

  • Village Leisure Clubs Exclusive recruitment partner since 2008

  • Partnered since 2012

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Don't Just take our word for it

Hear from our clients and candidates about their experiences working with us.

Southwark Council Logo

Following the successful insourcing of Southwark Council’s leisure centres, we worked with David to recruit to a permanent Head of Leisure. It is a key, specialist leisure role, so it was very important for us to find the right person. David was a pleasure to work with. He is highly professional and personable, as well as being an expert in the leisure field. David provided us with an exceptionally strong short-list, we were (excitingly) able to appoint a Head of Leisure.

Toni Ainge , Southwark Council
Horizon Leisure Centres  Logo

I have worked with David and Leisure People to cover a number of senior high-profile positions within the Leisure industry. David has a vast knowledge of our sector and a broad network, which meant that we were introduced to high calibre candidates with skill sets and experience matched to the roles.

 

 

 

 

 

 

Mike Lyons , Horizon Leisure Centres
Heckfield Place Logo

​Veronica is an excellent recruitment agent for the wellbeing industry. She has an impressive understanding of the demands of the spa environment and has been amazing to work with. Her professionalism and communication skills are outstanding and she always finds the best candidates for us. She is committed to achieving our goals and I highly recommend Veronica' as a wellbeing recruiting expert.

Wellbeing Manager , Heckfield Place
Hilton Global  Logo

​​​Veronica has worked closely with Hilton over the last 12 months supporting our recruitment needs within the EMEA team. I have found Veronica to be a great support – she provides good calibre / relevant candidates, is very grounded in her approach and is a pleasure to work with. This has led to a successful partnership through some challenging assignments.   

Head of talent, Hilton Global
Bourne Leisure Limited Logo

There isn't a more professional and supportive recruitment agency in the market. From both sides of the spectrum; the constant support and contact is of huge value, whilst understanding exactly what the client wants and matching that to the perfect candidate. 

General Manager, Bourne Leisure Limited
Third Space Logo

I changed career sectors from retail to leisure and Leisure People were pivotal to my success. Not only have they personally mentored me but have aligned my skills, capabilities and leadership to the right opportunities. A must for anyone taking their career to the next level. 

General Manager, Third Space
Les Mills International Logo

In an industry that is awash with recruitment agencies, Leisure People stand out. They have been an excellent sounding board for some complex challenges and their honest and open approach is refreshing. They are extremely well connected and in touch with the leisure industry. 

CEO - Europe, Les Mills International
Imperial College London Logo

Imperial have partnered with Leisure People for a number of years. They have provided us with a range of staff from Lifeguards to Senior Managers. They understand our business, priorities, personalities and operating models so they can always provide us with pragmatic, like minded and most importantly hireable people!

Head of Sport/ Assistant Director Commercial Services, Imperial College London
SSP Logo

I have been fortunate to have worked with Leisure People for a number of years, and they have always delivered, always over and above of what has been asked. As a business, they carry a wealth of expert knowledge in recruitment, and further to that, have a level of integrity and credibility that is hard to match.

Business Development Director, SSP
1Life Logo

Leisure People have the ability to source high quality candidates and place value on quality over quantity when sharing candidate CV's. Their in-depth knowledge of what is going on in the marketplace and solid relationships sets them apart from other recruitment agencies, especially when sourcing more senior candidates.  Their honest, pragmatic response is refreshing. 

Managing Director, 1Life
Roko Health Clubs Logo

I have worked with Leisure People on our senior management needs for the last 15 years. They are always highly responsive, discreet, thorough and targeted giving me a shortlist of quality candidates for the required roles. I have absolute trust they can get the job done and really understand the type of person who fits our culture. 

Operations Director, Roko Health Clubs
Brunswick Corporation Logo

I just wanted to thank Leisure People for all the great work and partnership through our recruitment process. Two weeks ago we had five open roles for an entirely new concept and virtually no talent in the pipeline. Fast forward to today and I am really excited by the team we have pulled together with their leadership. Thank you for all your hard work in getting us to this point. I look forward to working with you again on future talent acquisition needs. 

VP Boating Services EMEA, Brunswick Corporation

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Latest Jobs

General Manager - Fitness

Up to £40000 per annum + 46K OTE | Dudley

General Manager - Premium Fitness 40k basic OTE 46KDudleyThis is a great opportunity for a general manager to run a premium and well-established health and fitness club in Dudley. The club has 4000 members and is one of the premium leisure clubs in the region. The club offers members an extensive and very well-equipped gym, indoor swimming pool and a comprehensive group exercise timetable with 100+ classes across 2 studios and has a high footfall throughout the day. There is also a significant investment going into the club with plans to extend the fitness, wetside and studio spaces making this a very exciting time to take over the management of the club.As general manager you will be supported by three heads of departments responsible for sales, fitness, and operations and a full time team of 15 including personal trainers, sales consultants and a large team of front of house and recreation assistants. We are ideally looking for candidates who have a proven track record as a GM from either a premium health club or large leisure centre of potentially an AM at a similar sized club who is looking to step up into their first General Management role. As General Manager you will be front of house and highly visible across the club, coaching and developing your team and ensuring that the members receive great service and interactions on each visit.Confident in leading sales team to meet and exceed challenging sales and activity targets.Drive and ensure the club delivers the company brand standards and ways of working.Delivering outstanding member retention levels and the highest levels of member referrals.Experience managing health and safety including across the pool and spa.Creating and developing a highly engaged team across the club.Working closely with the regional team to achieve all commercial targets.You will typically not be on the duty management rota so the core hours are likely to be between the hours of 8am and 8pm during the week and one weekend in 2.In addition to a basic salary of up to 40K ,there is the opportunity to earn £1500 per quarter in bonuses, benefits include 5 weeks holiday plus bank holidays, enhanced pension, deep discount on products and services and access to a leading benefits platform alongside free family membership.Due to the anticipated high level of interest in this role only candidates meeting the above criteria will be contacted.

General Manager -Sports, Leisure and Fitness

£34000 - £35000 per annum + bonus+ excellent benefits | Great Yarmouth

General Manager -Sports, Leisure and Fitness - Great Yarmouth, NorfolkCirca £35,000 + excellent benefits We are looking for a General Manager to oversee an incredible sports, fitness and leisure centre in Great Yarmouth. You would be working under new leadership and be instrumental in driving standards, building high performing teams and evolving their service offerings for the whole community to enjoy. Our client is one of the U.K.'s most progressive and entrepreneurial leisure management operators who continue to grow across the UK so this is a fantastic opportunity to develop and grow yourself professionally and make a big impact on the health, fitness and wellbeing of others. Key responsibilities:Recruit, Coach, support and develop your leadership team, inspiring a culture of service excellence and drive for results.Support the commercial strategy to drive sales across all their products and services including gym membership, swimming lessons, sports activities, kids' activities, retail, Food & beverage and events.Ensure the right products are delivered at the right times to maximise participation and aid retention.Full financial accountability: profit and loss, income, expenditure, helping set the budgets and business plan.Oversee the smooth operation of the facilities ensuring they are clean, safe and complaint with regulations.Build strong relations with internal and external stakeholders ensuring you meet and exceed the needs of the community you serve. BenefitsUp to 10% annual bonus.24 days annual leave plus Bank Holidays, increasing by 1 day a year up to 29 days.Contributory pension.Free membership and use of the facilities.Great staff discounts in retail, restaurants, going out and more.Investment into your professional development. The ideal candidate will have:At least 3-years management experience within the fitness/ sports/Leisure/ hospitality industry, possibly as a Leisure Club Manager, Sports Centre manager, General Manager or experienced Deputy General Manager, Operations Manager or Head of Department of a large site ready to step up.Experience in coaching, developing, inspiring and progressing team members within a business.Performance managing teams and taking them through positive change.Experience in managing budgets/ income/cost lines.Operational experience and working understanding of health and safety in a multi-faceted business.A passion for health fitness and well-being.Your own transport and living within commuting distance of Great Yarmouth, Norfolk. For more information, please click apply and we will be in touch promptly if you have the right level of experience.

Operations Manager

£40000 - £45000 per annum + Club membership, social events, pension | Surrey

OPERATIONS MANAGER Surrey - up to £45,000We are recruiting for a Operations Manager for one of the largest premium family focused health clubs in Surrey providing their members with the finest fitness and sporting facilities, set in acres of land just 30 minutes outside London.You have to be an experienced and highly motivated Senior Operations Manager who has worked in a similar role, within the luxury health club market.You will be working alongside and supporting the General Manager team, with the responsibility of: The day-to-day operations of The Club and supporting managers in the smooth running of their departmentsAssist with the team recruitment and provide all our employees with in-depth induction, training and knowledge to help provide our members with outstanding customer service and a unique experienceEnsuring team communication is effective, and employees can develop new ideas and initiatives and remain engaged with the Members clubTake part in HOD meetings to ensure all departments collaborate across Club timetables, events, and all operations run smoothlyMaintain a constant presence in the Club, ensuring an outstanding member experience is delivered at all timesTo maintain a clean, safe, and welcoming environment for the enjoyment and welfare of members and employeesTo be an ambassador for the Club whilst promoting wellbeing services in collaboration with Management TeamOperational responsibilities such as health and safety checks, pool, and plant managementCreating an environment where employees can achieve their full potentialAssist in delivering health and safety training, best practice, and Club standardsEmbrace the company's ethos and company valuesAbout you3 years' experience in a similar operational rolePreferably from a luxury Leisure/Hospitality environmentLeadership capability, able to delegate effectively and a team playerAn experienced leader able to manage a teams of HODsHealth & Safety qualifications NEBOSH or IOSHPool & PlantUnderstanding of all compliance and safety standardsHands on experience in maintenance and able to roll up your sleeves to support where neededExperience in networking and brokering of new relationships is essentialExcellent interpersonal, time management and organisational skillsGood team working skills and the ability to lead and motivate a teamProblem solving and ability to work under pressure essential.Superb attention to detail and driven by delivering exceptional standardsExcellent verbal and written communication skills, along with a passion to deliver a first-class service to our members.The ability to think outside the box and be a self-starter is essential for this role.An understanding of the leisure, fitness, and hospitality industry with a love of health and wellbeing is desirable but not essential.Understands the need for confidentiality.Flexible and being willing to work evenings, weekends and holidays (as needed and when applicable).BenefitsA great basic salary of up to £45,000The opportunity to work in this luxury health and lifestyle club in the heart of Surrey Interviews available immediately

Sous Chef

Up to £38000 per annum + Tronc | London

Sous Chef £38,000 + troncCanary WharfI am recruiting for a sous chef in Canary Wharf to work for a premium competitive socializing and entertainment venue. You will be employed on a 40hr contract, working 5 days out of 7 and typically one weekend in two. You will be catering for high levels of corporate bookings and venue hire with the food offer being geared around a quality street food proposition of burgers. pizzas and platters. You will be working closely with the Head Chef and are likely to be covering alternative shifts and as such you will typically be running the kitchen and managing the team of 10 chefs and KPs and liaising very closely with the front of house and bars management to ensure a seamless service delivery.As the sous chef within the team, to lead by example and from the front in preparing great food to be proud of.Ensuring high operational management and financial efficiency of the kitchen achieving superior levels of guest satisfaction.Work with your kitchen team to ensure all HACCP procedures are effectively managed to achieve a 5-star rating.Work with the franchisee to optimise operational standards, menu development and profitability.With the Head Chef managing your team, optimising the rota in line with prebooking's and events.Contribute ideas to develop and improve the kitchen operations, menus and overall customer experience.Ensuring regular stock takes are planned and carried out, along with the effective use of the EPOS system.Work closely with the Group Booking Coordinator and Bars Manager on the effective planning and catering for group bookings.We are keen to hear from candidates who have significant branded experience as a chef working to high standards within the hospitality industry. You will need to live within 45 travel time of Canary Wharf stationBenefits include tronc, 32 days annual leave plus your birthday off, life assurance and significant discounts off F and B.Interviews are immediately available.

General Manager - New Opening

£40000 - £42000 per annum + 46K OTE | Royal Tunbridge Wells

General Manager Tunbridge Wells up to £42K basic OTE 46K We are looking to recruit a hands-on General Manager to launch a new family entertainment centre/adventure park in Tunbridge Wells. Responsibilities will include:Recruit, train, coach and induct the management team and large team of full and part-time front-line staff members.Lead the team to deliver the operational plan and ensure customers have a consistently excellent experience whilst visiting the Centre.Be process and systems orientated with a keen eye for delivering labour management, operational detail and health and safety compliance.Commercially astute to drive multiple revenue streams including admissions, party bookings and exclusive hire and the cafe.Execute local sales and marketing plans, including social media management.Work duty management shifts and a minimum of 1 weekend in 2.Ideal backgrounds will be:3 years Managerial experience leading a customer focused high footfall family entertainment or health and fitness club with a £1m+turnover..A front of house approach to leading and coaching teams and delivering a great customer experience.Have an analytical approach and a passion to be the very best.Be first aid qualified and have a strong knowledge of health and safety.In addition to a competitive basic salary of up to 42K, there is an annual performance related bonus of up to 10% , 28 days holiday per annum, cash plan benefit scheme and free parking on site. There are also excellent opportunities to develop your career as the business continues to expand throughout the country. Due to the anticipated high level of interest in this opportunity only those candidates meeting the criteria will be contacted.

National Marketing Manager

£40000 - £45000 per annum + 50K OTE | East Kilbride

National Marketing Manager East Kilbride up to 45K basic 50K OTE I am looking for a national marketing manager in East Kilbride to work for a leading leisure operator who operate sporting venues across the country. This is a hands-on role and as such is ideally suited to a candidate who has a marketing or commercial degree and who has at least 2 years' experience working within a similar capacity within a sporting, leisure or hospitality business delivering on seasonal and strategic campaigns. Responsibilities include: Ownership of a 500K annual marketing budget - optimise customer acquisition, retention, and ROI.Manage, support and work closely with one marketing executive.Account manage and oversee the creative and website management agencies.Oversee the creation and execution of multi-channel marketing campaigns - digital, print, and in-centre promotions.Execute comprehensive marketing strategies that enhance brand visibility, drive customer engagement and support business growthConduct regular market research and analysis to identify trends, customer preferences, and competitor activity.Maintain and enhance the company's brand identity, ensuring all marketing materials and communications reflect the brand values.Managing the key sporting and corporate partnerships that enhance engagement and brand collaborationTrack KPI's, analyse campaign results, and generate reports measuring the effectiveness of marketing efforts.Report into the Operations Director and work closely with the regional management team on campaigns.Working at pace across multiple projects and campaigns. In addition to a competitive basic salary of 40-45K dependent on experience, there is a 10% annual bonus. Benefits include 30 days holiday plus your birthday off, an option to join an enhanced pension scheme and life assurance. The successful candidate will be based from the office in East Kilbride but will be required to travel around the business on occasions.

Hospitality Event Sales Manager - Golf & Events Venue

£49,000 O.T.E. + excellent benefits | Sevenoaks

Event Sales Manager- Golf and Events Venue - West Kingsdown, Sevenoaks, KentUp to £35,000+ £14,000 bonus​We are looking for an Events Sales Manager for a superb premium golf club and events venue, set in the beautiful Kent countryside.​The venue has multiple multi-functional event spaces catering for small groups up to 220-guests and is the perfect venue for parties, weddings, gala's, charity events, celebrations of life and corporate meetings and functions. ​The club is part of a larger group who are going through an exciting period of transformation under new leadership, so it is an exciting time to be joining them.​On top of a competitive basic salary and realistic bonus, benefits include free golf, 50% off food, free coffee, 20% off soft drinks and contributory pension. Plus, it is a warm welcoming environment with a great working culture.​Key responsibilities:Manage all incoming enquiries, building a rapport with customers throughout the sales process through to booking.Build strong relationships with clients, corporate businesses and event planners.Identify new business opportunities through research, networking events and doing outreach in the local area.Work closely with the operations team to align events with client expectations.​The Ideal candidateHighly personable, organised, self-starter driven by targets.Proven track record in hospitality event sales preferably within a hotel, events venue or hospitality venue.Has worked proactively to generate new leads.Lives within commuting distance of the Sevenoaks district of Kent and has their own transport.​​For more information, please click apply and we will be in touch promptly if you have the right level of experience.​​

Area Facilities Maintenance Manager- Sports Leisure Fitness

Up to £50,000 per annum + car+ excellent benefits | Maidstone

Area Facilities Maintenance Manager- Sports Leisure FitnessMaidstone, Kent and surrounding areaUp to £50,000 +car + benefits + development​We are looking for an Area Facilities Maintenance Manager to oversee the building services and energy consumption of five multifaceted Sports, Leisure and Fitness centres in and around Maidstone in Kent.​The company has a stellar reputation for staff retention, people development and providing a high-quality customer experience to the communities they serve so this will be an exciting, challenging and rewarding opportunity for the incoming Area Facilities Maintenance Manager.​Benefits include a company car, milage paid between sites, 6% matched contributory pension, big discounts on physical activities, café, retail, eating out and much more. On top of this, this leading organisation will give you the opportunity to gain new skills, qualifications, and opportunity to advance your career.​Key Responsibilities:Recruit, coach and support a team of maintenance supervisors and maintenance assistants.Take overarching responsibility for PPM and BMS service Schedules for the area.Ensure compliance of all health, safety and environmental policies.Manage energy consumption efficiently and effectively through utility data analysis to reduce costs and optimise use of green energy.Research into identifying new energy management opportunities through innovation, technology advancements and funding schemes.Assess works programme in relation to all mechanical and electrical services and building fabric issues.Work with contractors on major works programmes.Oversee the budgets.Support with routine and reactive works to minimise disruption to the business.Typically working Monday- to Friday but available outside of these hours in the event of an emergency.​The Person:Facilities/building services/ technical/engineering/ maintenance management experience in high-volume customer service orientated facilities like health and fitness, leisure, healthcare, hotels or hospitality.Has a sound understanding of heating, ventilation, air conditioning and electro-mechanical maintenance.Has a previous hands-on trade or technical background and is willing to help with remedial work, advise and support the maintenance teams when required.Proficient in using I.T. software for PPM and BMS systems and reporting.Has managed maintenance budgets.Has project management experience.Ideally energy consumption management and strategy experience.Ideally multi-site experience.Pool Plant operator/ swimming pool/spa experience is highly desirable, but training could be provided if otherwise very capable.Have a UK driving licence and living commutable to Maidstone Kent.For more information, please click apply and we will be in contact promptly if you have the right level of experience.​​

General Manager - Premium Fitness

Up to £70000 per annum + 90K OTE + Car | London

General Manager Premium Fitness Club to 70K + car + 90K OTEHestonI am looking for a general manager to work for one of the largest and most successful premium health and racquets operators at their club in Heston. As General Manager you will be responsible for several thousand members and a multimillion-pound turnover across a large sporting and leisure complex including a high end members only Spa. You will be driving multiple income streams across memberships, retail, food and beverage and coaching and activity programs. It is a fun place to work and with constant innovation and investment, you'll be working at pace in an exciting and dynamic results-based business. We are very keen to talk to high achieving leaders working at the premium end of the health and fitness, hotel, retail or hospitality sectors who can demonstrate their leadership and commercial skills in positively influencing a sales focused business through achieving great financial results and who has the leadership qualities to consistently engage, influence, coach and direct your team to deliver outstanding service, coaching and interaction during every members visit.This is a role where you will be highly visible within the business with both your team and your members, you'll need the presence, personality and drive to make a difference in every facet of the operation and you will be unrelenting in driving operational standards. Commercially you will thrive in a culture that encourages and recognises entrepreneurial flair and allowing individual business units the opportunity to innovate and initiate localised plans whilst benefiting from well-established ways of working from a market leading and highly respected brand. All applicants must have a genuine passion and interest for a healthy lifestyle, be prepared to work a flexible working pattern around the needs of the business which will include duty management shifts and one weekend in two. My client offers a market leading basic salary of up to 70K with the opportunity for a sponsored car and an annual bonus potential of up to 20K. Benefits include 5 weeks holiday life assurance and with free family membership of the club which is worth several thousand pounds.Interviews are immediately available.

Cluster General Manager - Marina & Waterside

£40000 - £42000 per annum + 30% bonus+ excellent benefits | Lancaster

Cluster General Manager - Marina & Waterside - LancashireUp to £42,000+ 30% bonus potential + excellent benefits.​Do you have a passion for boats, the waterside, outdoor living or being active outdoors? Are you an experienced site manager within a commercial customer centric operation looking for a change in direction? Well please read on…​We are looking for a Cluster General Manager to manage two Marina and Waterside operations in Lancashire just south of Lancaster in Glosson and Galgate. One of the marinas will be having a refurbishment and the company is bringing in some new ways of working so there are lots of exciting challenges ahead.​Our client is a diverse nationwide leisure business growing through acquisitions and redevelopments and have a great reputation for retaining and developing team members, so it is a great company to join right now.​Benefits:Up to £42,000 for a 37.5-hour week.30% bonus potential (Quarterly and annual).33 days holiday (inclusive of bank holidays).6% matched pension.Private Healthcare.Life Assurance.Big discounts on moorings, gyms and much more.Continued investment into your professional development.Advancement opportunities.​The role:Coach, support and inspire your small operational team to be the best they can be every day.Strive to deliver a fantastic customer experience to both your leisure customers and residents.Work with multiple external stakeholders to ensure the smooth running of the marinas.Ensure the facilities and amenities are always clean, safe and well maintained.Maximise occupancy/revenue on moorings.Typically working 9-5 Mon-Friday with the expectation of the occasional evening or weekend to meet the needs of the business and customers.​The person:Genuine, warm personality with a flair for great customer service and hospitality.Hands-on approach to leadership and ownership mentality.Team leadership experience possibly as a Centre Manager, General Manager, Club Manager, community Manager or Facilities Manager.Strong operator with experience managing in a multi-faceted leisure, serviced property, retail, hotel or hospitality business.Stakeholder management and change management experience.Business acumen: able to read and act on a P&L and manage budgets.Have an interest in boats, the waterside, outdoor living or being active outdoors.​For more information, please click apply with your cv and explain in a few words why this opportunity appeals to you. We will be in touch promptly if you have the right level of experience.

Cluster Revenue Manager

Competitive basic, car allowance, pension | North London

Cluster Revenues Manager North London - Highly competitive salary Our client is a global luxury hotel group, passionate about their people and their customers.This is a fantastic opportunity to work as a Cluster Revenues Manager at their Global Headquarters in North London.If you live by your numbers and spreadsheets and like nothing more than analyzing data, then this could be just the role for you.You need to have experience as a Revenue Manager as you could be managing the revenue for up to three hotels, within this large and lavish portfolio of hotels.This is an awesome company to work for who will invest in your training and development and this role will certainly provide you with an interesting and challenging role.About the Company:This is one of the largest and fastest growing hospitality companies in the world and was recently voted as the number one company to work for in the UK. With more than 6,000 properties globally in over one hundred countries and a history spanning 100+ years, this is company is world leader in the luxury hotel market and we are delighted to be working with them.As Cluster Revenues Manager, your key duties and responsibilities will include the following :Maximise revenueTo market share and profits for multiple hotels through the strategic coordination of revenue management processes and proceduresDrive the continued development and growth of customer service standards, revenue and profits from multiple hotelsDeliver the company's mission relating to profit, people, customer and qualityEnsure that sales and pricing strategies are based on sound commercial judgment through effective analysis and reportingEnsure professional and efficient utilization of all systems, in line with company best practices and standard operating proceduresEnsure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risksEnsure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controlsIntegrate with other functions to ensure we exceed our customer's, owner's and shareholder expectationsAs Cluster Revenues Manager, some of the things you will need to have:At least 2 years in a Revenue Manager role with a similar size hotel groupThe ability to be highly analytical and numerate and obsessed with revenue managementTo be a fabulous communicator and fluent in English verbally and in writingTo be within a commutable distance of Head OfficePractical working experience within commercial revenue managementBe proficient and advanced in Excel, PowerPoint & WordStrong Analytical SkillsSound functional knowledge of Revenue ManagementExcellent competencies in Leadership, Planning and Organising, Communication and InfluencingCommercial attitude and proactive sales approachClear voice & well spokenAbility to analyse data and identify trendsCompetitive and motivatedPractical working experience in a hotel, area or corporate role relating to distribution or revenue managementExperience of managing a commercial teamGood Training/Coaching SkillsAbility to articulate and introduce change effectivelyThis is a fabulous role for the right candidate which carries a highly competitive package plus excellent benefits (including world-leading discounted hotel travel scheme, bonus, private health care and the option to work from anywhere in the world for 20 days a year)You will also receive 25 days holiday plus bank holiday, company pension, medical cover, life cover and huge discounts on hotel stays.Interviews available immediately.

General Manager

£45000 - £60000 per annum + Social events,pension, career progression | Wellingborough

Centre Manager Wellingborough - Leading Leisure/Hospitality Brandup to £45,000 basic OTE £60K+ Interviews are immediately available for a Centre Manager in Wellingborough, running a high footfall venue for a market leading brand operating in the family entertainment sector of the leisure industry. The business delivers a great value entertainment experience and is relentless in ensuring that they consistently deliver service superiority to every customer. As Centre Manager you will be offered a highly competitive basic salary of up to £45,000 a quarterly bonus and a potentially lucrative annual outperformance bonus that can take the OTE to £60,000+. Benefits include life assurance, enhanced pension plan, 5 weeks holiday, life assurance and a save as you earn scheme with significant opportunities for training and development and career advancement. We are keen to hear from candidates who can demonstrate:5 + years' experience as a hands-on General Manager working in a fast-paced £2m+ turnover leisure, hospitality or retail business.Evidence of optimising sales and performance of a business unit including a significant hospitality offeringA passion for people, with evidence of coaching, developing and progressing a team of 40 colleagues.An ability to create positive energy with a can-do attitude and a compassionate approach to leadership.Are commercially astute with extensive P and L and budgetary management experience.Who constantly looks to enhance the customer experience and drive exceptional guest feedback/NPS scores.Can commit to working shifts and 3 weekends out of 4. Purpose of Role: Responsible for the overall performance of the centre and the team to deliver financial targets and service standardsCreate an environment for performance with fulfilment where our Team Members can perform to the best of their abilityCoach and mentor the team using effective communication and role modelling leadership behavioursContribute to the overall performance of the region; promoting innovation, best practice and effective communication Main Duties & Responsibilities Financial & Commercial - Deliver financial targets in-line with Company expectations whilst managing expenses in a manner that is appropriate for the needs of the businessManage all controllable costs to deliver Management Profit for the centre.Implement local marketing activity showing the appropriate return on investment to grow the business and evaluate the success of each campaignControl and monitor the payroll budget, in line with the business needs and the monthly and annual budgets Operations Ensure all centre operations are adhered to and all reporting procedures are completed within the required timescales in line with company guidelinesEnsure all Company operating standards are being adhered to and all centre audits produce results consistent with Company requirementsManage all aspects of Health & Safety within the centre and ensure compliance with all our safety, security and legal obligationsEnsure preventative maintenance program is in place and being followed by the centre technical team Service Promote the Mission Statement and ensure that all our Customers receive a market leading leisure experience through superior sales and serviceExceed Customer expectations to deliver an exceptional value for money experienceEncourage engagement between the Customers and the Team Members to create a fun and friendly environmentMaintain a presence on the floor at key times of the business and lead by example to promote positive behaviours within the team Team Communicate our Way of Working to ensure all the team are aligned to the Company goals and recognise their individual contribution to the Value ChainCoach and mentor the team and ensure the team training program is being followed to promote the development of the team within the centreRole model the behaviours and expectations to encourage each Team Member to take ownership for their contribution to the overall Company valuesLead by example and promote a fun working environment for our Team Members whilst maintaining a friendly and professional approach to our Customers Interviews are immediately available