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  • David Lloyd Leisure Exclusive recruitment partner since 2006

  • Village Leisure Clubs Exclusive recruitment partner since 2008

  • Partnered since 2012

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Hear from our clients and candidates about their experiences working with us.

Village Hotels Logo

As both candidate and client Leisure People have been outstanding. Not only did they introduce me to Village, but they have been instrumental in supporting our Leisure Clubs throughout the UK. Their consistent ability to quicky identify and introduce top performing candidates adds huge value to our operations and is why they are a very valued longstanding partner to our business.

Chris Southall

Leisure Director, Village Hotels
David Lloyd Leisure Logo

David and his team at Leisure People lead the way in our industry, they are experts and truly know our business.  We have worked with them for the best part of 20 years, their services levels, integrity, and professionalism are exceptional.  They have consistently introduced great candidates when we need to recruit externally and that is why they are our exclusive recruitment partner for all our club level recruitment. 

Spencer Briner

Group Head of People​, David Lloyd Leisure
Vivify Logo

“I have worked with Mark over the last 10 years. Talk about industry professionals. Mark has a fantastic network of talent and is the go-to in the leisure industry. Countless assignments helping me identify talent as our business changed and adapted. Always available, always helpful and refreshingly honest.     I cannot recommend Mark highly enough.”

CEO, Vivify
Hampshire Cultural Trust Logo

“Working with Mark on our project of 5 senior roles has been such a positive experience both in terms of the relationship we have built and in delivering results. Mark was able to quickly understand our requirements and source a high calibre of talent, at pace. He willingly shared his experience of the market to help us position our roles appropriately and demonstrated that he has integrity in abundance. I highly recommend Mark and look forward to the next opportunity to work with him again.”

Director of People, Hampshire Cultural Trust
Water Babies Logo

​We have had the pleasure of working with Mark from Leisure People to fill several key aquatics roles within our organisation. Mark demonstrated a deep understanding of our industry, the specific skills required for aquatic positions, and the challenges of finding top-tier talent in this niche sector. The candidates presented were highly qualified and a great cultural fit for our team. Mark took the time to thoroughly understand our needs and delivered a seamless, professional, and efficient recruitment process.

Director of People, Water Babies
The Club Company Logo

“I have worked with Mark at Leisure People for many years, Leisure People have a broad depth of candidates from a wide spectrum of industries enabling us to match candidate skillsets to roles rather than simply industry experience. Mark has provided successful candidates for numerous  senior positions in the business over the years and I’m sure will continue to do so going forward”

Director, The Club Company
Southwark Council Logo

Following the successful insourcing of Southwark Council’s leisure centres, we worked with David to recruit to a permanent Head of Leisure. It is a key, specialist leisure role, so it was very important for us to find the right person. David was a pleasure to work with. He is highly professional and personable, as well as being an expert in the leisure field. David provided us with an exceptionally strong short-list, we were (excitingly) able to appoint a Head of Leisure.

Toni Ainge , Southwark Council
Hilton Global  Logo

​​​Veronica has worked closely with Hilton over the last 12 months supporting our recruitment needs within the EMEA team. I have found Veronica to be a great support – she provides good calibre / relevant candidates, is very grounded in her approach and is a pleasure to work with. This has led to a successful partnership through some challenging assignments.   

Head of talent, Hilton Global
Bourne Leisure Limited Logo

There isn't a more professional and supportive recruitment agency in the market. From both sides of the spectrum; the constant support and contact is of huge value, whilst understanding exactly what the client wants and matching that to the perfect candidate. 

General Manager, Bourne Leisure Limited
Third Space Logo

I changed career sectors from retail to leisure and Leisure People were pivotal to my success. Not only have they personally mentored me but have aligned my skills, capabilities and leadership to the right opportunities. A must for anyone taking their career to the next level. 

General Manager, Third Space
Les Mills International Logo

In an industry that is awash with recruitment agencies, Leisure People stand out. They have been an excellent sounding board for some complex challenges and their honest and open approach is refreshing. They are extremely well connected and in touch with the leisure industry. 

CEO - Europe, Les Mills International

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Latest Jobs

General Manager - Arts & Entertainment Venue

£44000 - £47000 per annum + excellent benefits | Winchester

General Manager - Arts & Entertainment Venue - Up to £47,000 + Excellent benefits & DevelopmentWinchester​We are looking for a charismatic, customer centric, operationally sound and commercial astute General Manager to drive the commercial performance of a wonderful arts, music and entertainment venue hosting live events, workshops, exhibitions, holiday programmes and talks in the heart of Winchester.​The venue has so much potential, and success in this role could lead to supporting other venues in the group and progression over time.​Key responsibilities:​In conjunction with the SLT, develop and deliver a business plan to improve visitor numbers, visitor engagement and revenue to the business.Foster a culture of high performance with your management and front-line teams, setting commercial and customer experience targets.Drive secondary spend across the café, bar, venue hire and retail with new products, promotions and proactive initiatives.Work closely with the programming team to facilitate a regular programme of comedy, music and arts events, workshops and exhibitions for adults and children.Work closely with the Deputy General Manager to ensure the operation is safe and compliant.​​BenefitsOpportunity to develop and evolve the role further.Ongoing mentoring and development to support with future advancement.Working for a large, supportive, inclusive, fun organisation with a genuine purpose to enrich the lives of the communities they serve.5% employee/7.5% employer pension25 days annual leave plus bank holidaysLife assurance 3x annual salaryHealth cash plan.Discounts on retail, leisure, going out and holidaysGenerous occupational maternity, paternity, adoption and sick pay.Working a 37-hour week mainly 9-5 unless hosting an evening event.​​The personEntrepreneurial, strategic and hands-on approach to driving business performance.General Manager experience within a busy multi-faceted leisure, tourism, entertainment, visitor attraction, arts, live event or hospitality operation.A proven track record in developing and delivering business plans resulting in improved commercial performance.Experience of managing budgets and forecasting.Live within easy reach of Winchester.Able to work until 11pm up to twice a week if hosting an event and working every other weekend.Ideally have an interest in music, arts, and culture.​For further information, please click apply with your CV we will be in touch promptly if you have the right level of experience.​

Cluster Revenue Manager

Competitive basic, car allowance, pension | North London

Cluster Revenues Manager North London - Highly competitive salary Our client is a global luxury hotel group, passionate about their people and their customers.This is a fantastic opportunity to work as a Cluster Revenues Manager at their Global Headquarters in North London.If you live by your numbers and spreadsheets and like nothing more than analyzing data, then this could be just the role for you.You need to have experience as a Revenue Manager as you could be managing the revenue for up to three hotels, within this large and lavish portfolio of hotels.This is an awesome company to work for who will invest in your training and development and this role will certainly provide you with an interesting and challenging role.About the Company:This is one of the largest and fastest growing hospitality companies in the world and was recently voted as the number one company to work for in the UK. With more than 6,000 properties globally in over one hundred countries and a history spanning 100+ years, this is company is world leader in the luxury hotel market and we are delighted to be working with them.As Cluster Revenues Manager, your key duties and responsibilities will include the following :Maximise revenueTo market share and profits for multiple hotels through the strategic coordination of revenue management processes and proceduresDrive the continued development and growth of customer service standards, revenue and profits from multiple hotelsDeliver the company's mission relating to profit, people, customer and qualityEnsure that sales and pricing strategies are based on sound commercial judgment through effective analysis and reportingEnsure professional and efficient utilization of all systems, in line with company best practices and standard operating proceduresEnsure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risksEnsure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controlsIntegrate with other functions to ensure we exceed our customer's, owner's and shareholder expectationsAs Cluster Revenues Manager, some of the things you will need to have:At least 2 years in a Revenue Manager role with a similar size hotel groupThe ability to be highly analytical and numerate and obsessed with revenue managementTo be a fabulous communicator and fluent in English verbally and in writingTo be within a commutable distance of Head OfficePractical working experience within commercial revenue managementBe proficient and advanced in Excel, PowerPoint & WordStrong Analytical SkillsSound functional knowledge of Revenue ManagementExcellent competencies in Leadership, Planning and Organising, Communication and InfluencingCommercial attitude and proactive sales approachClear voice & well spokenAbility to analyse data and identify trendsCompetitive and motivatedPractical working experience in a hotel, area or corporate role relating to distribution or revenue managementExperience of managing a commercial teamGood Training/Coaching SkillsAbility to articulate and introduce change effectivelyThis is a fabulous role for the right candidate which carries a highly competitive package plus excellent benefits (including world-leading discounted hotel travel scheme, bonus, private health care and the option to work from anywhere in the world for 20 days a year)You will also receive 25 days holiday plus bank holiday, company pension, medical cover, life cover and huge discounts on hotel stays.Interviews available immediately.

Spa Manager

£35000 - £40000 per annum + Meals on Duty, Dis or free treatments | Gloucestershire

Spa Manager Cotswolds Up to £35,000 basic £40,000 OTE We are currently looking for a Spa Manager for a luxury Spa in the Cotswolds. The Spa attracts an affluent clientele and the Spa Manager will be expected to understand the audience and be attentive, discreet whilst maintaining a quiet confidence. Exceptional Customer Service skills are a must as the Spa Manager will require natural empathy with their team and guests, with the ability to be decisive and look after the best interests and well-being of the Spa and its guests. What we are looking for: We are looking for somebody that can manage all aspects of the Spa operation. The ideal candidate will be a good team leader with excellent motivational skills to keep the team working at the high standard already in place. Although the candidate may be required to cover treatments, this is an operational and management-based role. Basic Responsibilities Responsible for overseeing the day-to-day operation of the entire SpaWork closely with the Directors to lead and develop the Spa and teamMaintain high levels of standards at all timesDeliver in-house training - mentoring therapists in treatments and product salesManagement of stock and ordersManagement of Health and SafetyUp-keep and maintenance of the SpaDelivery of Spa treatments as and when requiredStaff management, Team meetings, 121s and performance ManagementRota, payroll and holidaysSkills & Experience: Spa therapy qualification level 2 and 3 is preferredExcellent customer service and communication skillsGreat attention to detailMust be computer literate with a good level of numeracy and literacyExperience in diary management and bookingsMust be efficient, organised and motivatedThe ability to deliver an exceptional Spa experience, going beyond the guest's expectationsExperience in management within a Spa environment is preferredExperience in delivering 5-star service for high profile clienteleExperience of working within the luxury Spa environment5 star experienceIndustry knowledge & SkillsDedication and commitmentHonesty & IntegrityPassion and EnthusiasmWhat you'll get:Competitive basic salaryCommission and bonus schemes28 paid holidaysThe opportunity to work for the most prestigious Spa in the CotswoldsInterviews available immediately

Spa Therapists Cotswolds

£28000 - £30000 per annum + Meals on Duty, Discount or free treatments | Gloucestershire

Spa Therapists Cotswolds £26,000 to £29,000 depending on experience plus gratuities £30,000+ OTE We are looking for experienced, passionate Spa Therapists to join our team.We are keen to talk to therapists who are committed to delivering high quality treatments and providing exceptional customer service at every step of the client journey.ABOUT YOU You will be qualified to level 3 Massage, beauty or holistic therapy, have experience as a therapist in a similar luxury spa environment.Be well spoken and well presented, friendly, approachable and reliable.Be self-motivated, and a great communicator with an active interest in your own learning and developmentPURPOSE OF THE ROLETo deliver the highest standard of beauty treatments and consultations to all spa guests, providing excellent hospitality and care throughout the guest experience.To act as spa host to our guests, explaining the layout of the spa to ensure that our facilities can be fully enjoyed during each visitTo take responsibility for the cleaning and tidying of treatment rooms at the end of each day and to assist the Spa Manager to ensure service levels at all times.BENEFITSGreat basic salary of up to £29,000 per annumOTE of £30,000+Meal on dutyDiscounted products and treatmentsThe Role:Carrying out a range of Spa treatments to an extremely high standardSupporting the Treatment & Assistant Treatment ManagerTraining new starters & existing Therapists in Treatment procedures & productsActing as a role model for other therapistsAssisting with managing the day when requiredAchieving consistently Retail TargetsBuilding a regular client baseEnsuring Treatment Rooms are spotless, clean and hygienic at all timesCarrying out any other reasonable tasks requested by Management Team to aid the smooth running of the SpaSkills:Qualified to NVQ Level 3 Beauty Therapy or equivalentPervious Spa ExperienceExcellent interpersonal skillsSelf-motivatedTo enjoy working in a teamStrong communication skillsMust have own transportAvailable to work evenings and weekends Interviews available immediately

Operations Manager

£45000 - £50000 per annum + Complimentary classes and workshops | Shoreditch

Job Title: Operations Manager Location: Mission, London E1 Studio: London's Leading Movement Studio Full-Time | Flexible Schedule | Weekend Availability Required Salary: up to £50,000 depending on experienceAbout UsMission is London's premier destination for movement and home to some of the UK's most respected Yoga, Pilates, Calisthenics, Fitness and Martial Arts teachers, and host to world-renowned international teachers.Our studio is a vibrant, high-performance space where excellence, community, and wellbeing meet.We are now seeking a dynamic Operations Manager to take the reins of daily studio operations, leading a passionate team and ensuring our space continues to deliver an outstanding experience for every member, guest, and teacher who walks through our doors.About the RoleAs Operations Manager, at Mission, you will be at the heart of everything we do. You will lead and inspire a diverse and talented team while cultivating strong relationships with the best teachers in the UK and Internationally.You'll keep the studio running like clockwork, ensuring everything is safe, clean, and ready for use. You will ensure that all Operations run smoothly and any issues are addressed quickly and with the least amount of disruption to the facilities and services offered.This role requires a hands-on leader who thrives in a fast-paced environment, can think on their feet, and is just as happy setting strategic goals as they are rolling up their sleeves when needed.Key ResponsibilitiesLeadership & Team ManagementInspire, motivate, and support a growing team of front-of-house, facilities, and support staffTake ownership of recruitment, onboarding, and ongoing trainingEnsure performance reviews, rotas, holiday schedules, and staff development plans are managed proactivelyTeacher RelationsBuild and maintain good relationships with teachers and international guestsCoordinate class schedules and support teacher visits, ensuring world-class delivery every timeOperational ExcellenceOversee the day-to-day running of the studio to the highest standards of cleanliness, safety, and efficiencyEnsure all equipment is operational, serviced, and ready for useManage opening and closing procedures and be available to work weekends and flexible hours based on studio needsHealth & SafetyMaintain and enforce all health and safety protocols across the buildingAct swiftly and calmly in any emergency situationsAbout YouA natural leader who leads by example (You would never ask others to do what you wouldn't do yourself)Strong organisational and time-management skillsYou get things done, on time, every timeExcellent interpersonal and communication skillsYou build relationships with ease and foster trustCalm under pressure and solution-focused when challenges arisePassionate about wellness, movement, and delivering exceptional serviceComfortable with flexible hours, including evenings and weekendsFriendly and professional at all timesWhy Join Us?Work at the centre of London's movement communityCollaborate with world-leading teachers and creativesBe part of a supportive and ambitious team cultureOpportunities for growth, learning, and impactGreat basic salary of up to £50,000Complimentary use of all facilities while off shiftReady to lead with purpose and passion? Apply now and bring your operational brilliance to London's most inspiring movement space.The search is being managed on our behalf by Veronica Winter at Leisure People who are our retained recruitment partners -

Food and Beverage Manager -Sports & Social Club

£37000 - £40000 per annum + +bonus+benefits | Basingstoke and Deane District

Food and Beverage Manager -Sports & Social Club - Basingstoke area - Up to £40,000+bonus+benefits​We are looking for a Food and Beverage Manager to take responsibility for the clubroom, bar, restaurant and functions space of a fantastic sports and social club in the Basingstoke area.There is a huge opportunity to capitalize on the newly refurbished clubroom and function room with a refreshed focus on raising standards and hosting more events for their members and guests to enjoy.Benefits include a basic salary up to £40,000 depending on experience, performance bonus, free membership of the club, free parking and working in an idyllic countryside location with a real community feel.​Key Responsibilities:Delivering breakfast and casual dining menu throughout the day and licensed bar in the evening.Deliver and coordinate functions and events from parties, outdoor BBQ's, charity events, celebrations of life and corporate functions.Lead, coach, support and motivate the clubroom and kitchen teams to deliver outstanding customer experience.Manage all commercial aspects; GPs to budget, labour percentages to sales, stock control and ordering, costing events, upselling and increasing average spend per head.Ensure the clubroom and kitchen are well maintained, clean, hygienic, safe and compliant with regulatory standards.Liaise with other departments to ensure a seamless customer experience.​Person SpecificationAn outgoing, hospitable personality with a hands-on approach to leadership, a passion for service excellence and an ownership mentality.Team leadership and F&B business management experience possibly as a Food and Beverage Manager, Catering Manager, Clubroom Manager, Club House Manager or General Manager.Experience working in a similar club and guest friendly operation such as a private members club, country club, sports club, health and fitness club, tennis club, golf club or hotel.Commercially astute; familiar with driving wet and dry sales, managing GP's to budget, labour percentages to sales and costing functions and events.Have your own transport and living within an easy commute of the Basingstoke district.Able to work, some mornings, some evenings and two days of Friday, Saturday or Sunday most weeks to meet the needs of the business.Deputise for the General Manager in their absence.​For more information, please click apply and we will be in contact immediately if you have the right level of experience.​​​

Club Manager - Soul Padel

£35000 - £36000 per annum + £43,750 OTE | England

Club Manager - Soul Padel Greater Manchesterto £35K basic OTE £43.75KSoul Padel is not just a club; it's a community. As we expand our movement to make padel more accessible, social, and inclusive, we're on the lookout for Club Managers in the Greater Manchester area for our new club openings. You'll be part of a fast-growing brand redefining how people connect through sport. With support from an experienced leadership team and a vibrant community of players, this is a chance to help shape the future of padel in the UK from the ground up.As club manager you will lead with heart, operate with precision, and build a club culture people want to return to again and again. Key responsibilities include: Oversee day-to-day operations ensuring a seamless and welcoming experience for all players and visitors.Manage rotas, booking systems, court availability, and customer communications.Champion our Soul Mates loyalty program and build local relationships that promote retention and referrals.Have full commercial accountability for the club's profit and loss performance.Monitor and drive cost control measures and efficiency improvements across all club operations.Lead and inspire the on-site team of coaches and casual staff ensuring excellent service standards.Deliver a diverse programme of social, competitive, corporate, and community-driven sessions and events.Collaborate with the central team on brand campaigns, community, and engagement strategies.Lead on risk assessments and ensure the club operates in line with all relevant health and safety standards.Will work a combination of shifts during the week and 1 in 2 weekends. We are keen to hear from candidates who: Have a strong passion for padel and a deep understanding of how it is played.Previous operational managerial experience in a leisure, retail, or hospitality business.A natural people-person with strong communication and team-building skills.A hands-on approach and willingness to roll up your sleeves when needed.In addition to a basic salary of up to £35K, there is an annual performance bonus of up to 25% of the basic that is paid out on a quarterly basis. Holiday entitlement is 28 days holiday per annum. There will be significant opportunities to develop your career as we open new centres throughout the UK.This search is managed on our behalf by David Peacock, at our retained recruitment partners - Leisure People.

Area Maintenance Manager- Buckinghamshire

£45000 - £49000 per annum + excellent benefits | Buckinghamshire

Area Maintenance Manager- Sports Leisure FitnessBuckinghamshire/circa 3 days week in AylesburyUp to £45,000 +car + benefits + development (up to £49,000 without car)​Due to an internal promotion, we are looking for an Area Facilities Maintenance Manager to oversee the building services and energy consumption of seven multifaceted Sports, Leisure and Fitness centres in and around Buckinghamshire.​The company has a stellar reputation for staff retention, people development and providing a high-quality customer experience to the communities they serve so this will be an exciting, challenging and rewarding opportunity for the incoming Area Facilities Maintenance Manager.​Benefits include a company car, milage paid between sites, 6% matched contributory pension, big discounts on physical activities, café, retail, eating out and much more. On top of this, this leading organisation will give you the opportunity to gain new skills, qualifications, and opportunity to advance your career.​Key Responsibilities:Recruit, coach and support a small team of onsite and mobile maintenance assistants.Support with routine and reactive works to minimise disruption to the business.Take overarching responsibility for PPM and BMS service Schedules for the area.Ensure compliance of all health, safety and environmental policies.Manage energy consumption efficiently and effectively through utility data analysis to reduce costs and optimise use of green energy.Assess works programme in relation to all mechanical and electrical services and building fabric issues.Work with contractors on major works programmes.Oversee the maintenance budgets.Typically working Monday- to Friday but available outside of these hours in the event of an emergency.​The Person:Facilities/building services/ technical/engineering/ maintenance management experience in high-volume customer service orientated facilities like health and fitness, leisure, healthcare, hotels or hospitality.Has a sound understanding of heating, ventilation, air conditioning and electro-mechanical maintenance.Has a previous hands-on trade or technical background and is willing to help with remedial work, advise and support the maintenance teams when required.Proficient in using I.T. software for PPM and BMS systems and reporting.Has managed maintenance budgets.Ideally energy consumption management experience (although training can be provided).Ideally multi-site experience.Pool Plant operator/ swimming pool/spa experience is highly desirable, but training could be provided if otherwise very capable.Have a UK driving licence and living in or around Buckinghamshire.For more information, please click apply and we will be in contact promptly if you have the right level of experience.

Spa Therapists

£31000 - £37000 per annum + Gratuities, meal on duty, uniform | Berkshire

Spa Therapist Berkshire up to £31,000 basic and £37,000+ OTELuxurious country House Hotel & Spa Our client is one of England's most iconic 5-star country house hotels, set in 240 acres of picturesque parkland on the borders of Windsor Great Park, blending the warmth and comfort of a traditional country house hotel with an eccentric spirit.They work with some of the most talented and unique individuals in the business, who always ensure the extraordinary guest experience of this exclusive collection of hotels.As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.Our company values are the fundamental spirit on how we reach our goals:Passion - We love what we do. We are determined to deliver our best, every day.Personality - We are each unique and extraordinary. We encourage personalities to shine.Respect - We respect and celebrate our differences. They add new brilliance to our culture.Working together - With shared vision, trust and network of support we become unstoppable.Creativity - We approach each day with creative curiosity to add new delights to our guests' experience on every level.THE ROLE Provide a consistently excellent and professional treatment service to guests, operating to our CORE and Forbes Standards, following procedures and protocols specified.Provide all guests with Home Care advice with a focus on product recommendation REQUIREMENTS To have impeccable personal presentation at all times, highly groomed, polished appearance. Uniform, accessories, hair, make up (compulsory) in line with Spa standards.Carry out all treatments (after training as appropriate) on the Spa treatment menu adhering to procedures and standards specified. Please note that at least 50% of the Spa's business is massage of various kinds including Deep Tissue Massage.Greet all guests by name, carry out consultation, discuss medical issues and guest priorities and expectations of the treatment.Respect guest's privacy and confidentiality at all times.Give after treatment advice and make appropriate product recommendations to all treatment guests thereby generating retail revenue.Prepare treatment room in accordance with standards prior to every treatment and clean and tidy up after each treatment.Clean, tidy and ensure perfect presentation of treatment rooms, manicure/pedicure suite and preparation room. Perform cleaning duties as when required.Be fully conversant with the departmental standards and ensure that these are adhered to for every guest.Ensure use of professional products is appropriate for the treatment and not excessive in order to safeguard the cost of treatments target.Assist with stock taking when required.Attend treatment and product training courses as required.Participate in team meetings. Liaise closely with Receptionists regarding appointment schedules and changes to schedules.Take direction and instruction from Managers and Spa Receptionists to accommodate the needs of guests and to ensure the smooth running of the department.Communicate effectively with Spa Receptionists to ensure a seamless service is provided to guests and a professional image is maintained.Be flexible, expect changes to work schedules and adjustments to shifts to suit the needs of the guests. Be conversant with hotel policies regarding health and safety, fire and security.Assist with receptionist and spa attendant duties when required. QUALIFICATIONS & DESIRABLESFully qualified Therapist, preferably ITEC, CIDESCO, CIBTAC or equivalentMinimum NVQ Level 3Ideally a qualification in deep tissue massagePrevious experience in a five star spa environmentAttention to detailExcellent presentation standardsStrong customer service skills BENEFITSUp to £31,000 basic salaryPlus commission and gratuitiesUp to £4,000 a year service chargeRealistic OTE of up to £37,000Meals on dutyUniform provided Interviews available immediately

General Manager - Casinos

£55000 - £60000 per annum + + £5600 Car OTE 90K + | Birmingham

Designate General Manager Birmingham to 60K basic + 5.6K car allowance OTE 90K +We are looking for a Designate General Manager to join one of the largest and most successful gaming groups within the UK. As a Designate General Manager, you will be supported through a comprehensive best in class 3-6 month training and induction programme, and once ready will take up the role of General Manager within one of their Casinos within the Birmingham /West Midlands region.We are very keen to hear from candidates who have a proven track record as a Regional Manager or top performing General Manager working within a high-volume superstore/large format retail store, or a leading leisure or hospitality business, and who enjoys the variety and excitement of working within the fast-paced environment of a 24hr gaming and entertainment business. Every Casino is a prestigious leisure destination with bars, restaurants, and a wide range of entertainment options. It is a fantastic time to join this business with major capital investment and innovation going into the venues at a time of unprecedented opportunity within the sector. If you are obsessed with delivering customer excellence and ensuring your customers and team are at the heart of, and love everything you do, then this could be the start of an exciting and rewarding career for you.As a general manager your responsibilities will include:Ensure that the casino culture instils responsible gambling at its heart.Creating amazing experiences for the customers on every visit, establishing the venue as the destination of choice.Building and promoting an inclusive, trusting, and high-performance culture.Coaching, mentoring and inspiring your team to maximise their potential.Proactively review customer insights data and key drivers of engagement.Implement a proactive sales strategy to continue to drive revenue growth across F&B, Gaming, & Entertainment.Create innovative experiences and events across all customer segments.Be fully accountable for health and safety, operational compliance and industry best practice.Interested candidates must also be able to demonstrate the following attributes in full:Have a proven track record delivering exceptional commercial results in a significant service driven business.Be comfortable driving change and positively influencing at every level within the business.Be a creative thinker who constantly looks for improvement and innovation across your P&LYou will be brought into the business as a designate on a salary of 55-60K with a 5.6k car allowance Driven through your leading of the venue performance , there is also an opportunity to earn a substantial bonus of up to 30% of the basic salary whilst also receiving a share of venue generated tips. Other significant benefits include private medical care, a company pension contribution of up to 10%, life assurance and 33 days holidays.

General Manager - Premium Fitness

Up to £70000 per annum + 90K OTE + Car | London

General Manager Premium Fitness Club to 70K + car + 90K OTEHestonI am looking for a general manager to work for one of the largest and most successful premium health and racquets operators at their club in Heston. As General Manager you will be responsible for several thousand members and a multimillion-pound turnover across a large sporting and leisure complex including a high end members only Spa. You will be driving multiple income streams across memberships, retail, food and beverage and coaching and activity programs. It is a fun place to work and with constant innovation and investment, you'll be working at pace in an exciting and dynamic results-based business. We are very keen to talk to high achieving leaders working at the premium end of the health and fitness, hotel, retail or hospitality sectors who can demonstrate their leadership and commercial skills in positively influencing a sales focused business through achieving great financial results and who has the leadership qualities to consistently engage, influence, coach and direct your team to deliver outstanding service, coaching and interaction during every members visit.This is a role where you will be highly visible within the business with both your team and your members, you'll need the presence, personality and drive to make a difference in every facet of the operation and you will be unrelenting in driving operational standards. Commercially you will thrive in a culture that encourages and recognises entrepreneurial flair and allowing individual business units the opportunity to innovate and initiate localised plans whilst benefiting from well-established ways of working from a market leading and highly respected brand. All applicants must have a genuine passion and interest for a healthy lifestyle, be prepared to work a flexible working pattern around the needs of the business which will include duty management shifts and one weekend in two. My client offers a market leading basic salary of up to 70K with the opportunity for a sponsored car and an annual bonus potential of up to 20K. Benefits include 5 weeks holiday life assurance and with free family membership of the club which is worth several thousand pounds.Interviews are immediately available.

Deputy General Manager - Leisure Attraction

£38000 - £40000 per annum + excellent benefits + development | Basingstoke

Deputy General Manager - Leisure Attraction - BasingstokeUp to £40,000+ excellent benefits and development​We are looking for a customer centric, operationally sound and commercial astute leader to improve the customer experience and ultimately the bottom line of this wonderful historical leisure attraction in Basingstoke which has loads of potential.This new role has been created to introduce and embed new ways of working to the service and operational teams whilst supporting on new business development projects to grow the successful business further.High performance will be rewarded with opportunities to support the wider business and progression to General Manager in time.​​Key responsibilities:​Coach, train and inspire the service and operational teams to go above and beyond for their customers and the business.Ensure sales opportunities are maximised across ticketing, retail, food and beverage and events through creative thinking, a clear strategy and strong leadership.Introduce and embed the organisations new balance scorecard system.Manage the day-to-day operations of the venue, ensuring it is clean, safety compliant and in good working order.Manage the venue through the seasonal peaks and troughs of trading, ensuring you have the right people in the right places to improve the customer experience and maximise revenue opportunities.Act as the General Manager in their absence including every other weekend.Support the General Manager on developing the overall business strategy to improve commercial performance.​​BenefitsOpportunity to develop and evolve the role further.Ongoing mentoring and development to support with future advancement to General Manager and beyond.Working for a large, supportive, inclusive, fun organisation with a genuine purpose to enrich the lives of the communities they serve.5% employee/7.5% employer pension25 days annual leave plus bank holidaysLife assurance 3x annual salaryHealth cash plan.Discounts on retail, leisure, going out and holidaysGenerous occupational maternity, paternity, adoption and sick pay.Working a 37-hour week mainly 9-5​The personExperienced in coaching, developing, inspiring, influencing, and performance managing teams possibly as a Deputy/ General Manager, Front of House Manager, Customer Service Manager, Guest Experience Manager, Operations Manager, Centre Manager or Venue Manager.Service and Operational Management experience within a busy multi-faceted leisure, fitness, tourist, entertainment, visitor attraction, cruise ship, retail, hotel or hospitality operation.Experience in taking on and implementing new projects for a business.Ideally experience in implementing balance scorecard type metrics.Obsessive about improving customer reviews.Have your own transport or living local to Basingstoke.Able to work the occasional evening for events and every other weekend.​For further information, please click apply with your CV we will be in touch promptly if you have the right level of experience.​